„services,” the company`s audits of the client using the audit program. Unless otherwise agreed in writing, all proposals or evaluation audits (the „services”) submitted to one of SGS Societe Generale`s affiliates of Supervisory Company SA or one of its representatives (a company) to a candidate for services (the „customer”) are subject to these terms and conditions of sale and represent the entire agreement (the „contract”) between the client and the entity concerned. (e) provide, where appropriate, specific equipment and personnel necessary to provide services; Unless otherwise stated, no changes to the contract are valid unless it is signed in writing and on behalf of the customer and the company. (b) ensure that sufficient information, instructions and documents are provided in a timely manner to provide the necessary services; (j) Unless otherwise stated, all fees indicated are limited exclusively to travel and living expenses (charged to the customer at a reflection fee). All additional royalties and royalties are included excluding VAT, VAT or sales or similar taxes in the country concerned. „customer information,” deliveries and all oral and written information provided by the customer to SGS, which are in compliance with a trade secret or that are confidential or commercially confidential and may not be readily available to others operating in an activity similar to that of the customer. (d) respond to company requests following interviews, meetings or discussions with staff and client agents on service-related issues within the company`s time frame; (e) Unless otherwise agreed in writing, the obligations of the parties covered by Article 8 apply regardless of the performance of the services or the termination of the contract. (d) The client acknowledges that by providing the services, the entity does not take the position of the client or a third party, releases them from its obligations, does not accept, delete or undertake to fulfill any obligations of the client to third parties or a third party to the customer. Unless expressly contrary to agreement, all disputes arising from or related to contractual relations under this Agreement are governed by the material laws of England which do not have conflict of laws rules and are settled definitively in accordance with the Arbitration Regulations of the International Chamber of Commerce by one or more arbitrators appointed under those rules. Arbitration takes place in Paris (France) and is done in English.

„Confidential information” includes customer information and any oral or written information that one party may acquire from the other party in accordance with the contract provided, but the confidential information does not contain information that is (1) known to the public or made public; (2) the receiving party was not available to the receiving party confidentially prior to disclosure by the disclosure party; (3) is disclosed by an independent third party entitled to disclosure.